Office Administrators can adjust individual user notifications to enable or disable the emails and notifications received by each user.
To access the notifications for a user, go to Agency Admin > Agents & Users and select the relevant user.
- Select Notification Options from the Tools module.
By default, all notifications are On for a user. You can use the toggle to turn each notification off (or back on) as required.
Agent users can also manage their own notification preferences.
| Section | Notification | Description |
|---|---|---|
| Artwork | New Comment | Sends an email to the user if another user shares artwork with them, with a comment |
| New Review | Sends an email to the user when there is a new review/comment on an artwork | |
| Bookings | Created | Sends an email to the user when a new publication booking is created |
| Updated | Sends an email to the user when a new publication booking is updated | |
| Cancelled | Sends an email to the user when a new publication booking is cancelled | |
| Conversations | New Comment | Sends an email to the user when a new comment is added to a conversation they are subscribed to |
| Orders | Confirmation | Sends an email to the user upon confirmation of an order |
| Dispatched | Sends an email to the user upon dispatch of an order (requires Provider to update order status via Realhub Provider login or API) | |
| Tasks | Complete | Sends an email to the user upon completion of a Signboard task |
Realhub will automatically save as you toggle each notification on/off.
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